Any cancellation requests prior to an item has been dispatched will be subject to a [£0.00] fee. if the item has been dispatched but not delivered you may cancel the order and you will get full refund for the product but not for the delivery, No refunds will be issued after the product has been delivered. if the item is damaged please check returns form. You may transfer your registration to another person at no cost. Please contact [email@example.com] for any cancellation and transfer requests.